1. How do I order my Bike?

2. Do you deliver?

3. Can I collect my bike?

4. What about warranty?

5. What about servicing?

6. What will it say on my registration document?

7. What are the differences between EU and UK spec?

8. Do you take part exchange?

9. Can finace be arranged for my Bike?

10. You have a picture of the Bike I want but price is POA?

11. These bikes cost so little, is this legal?

12. Can you provide testomonials of satisfied customers?

13. You have 2000 and 2001 models listed. Why?

14. Are these Bikes in stock?

15. Are these Bikes full power?

16. Do you supply to the Trade?

17. I live along way from you, will you deliver that far?

18. Is it possible to change a KPH speedo to MPH?

19. What are the current Road Fund licence fees?

We hope that this has gone some way in answering your queries, but please do not hesitate to contact us if you have any further questions. We really appreciate your business and are only too pleased to help.

1. How do I order my Bike?

Please complete the order form, we will reply with confirmation of your order and the expected delivery date of your new bike. Delivery is usually made within 3 - 4 days.

After we have confirmed the delivery date with you, you will need to pay a refundable deposit of £250.00 payable by cheque to Carrera UK or use your credit or debit card by submitting the order form. After you have ordered your bike you will need to send us an Insurance cover note for us to register the Bike in your name. Your bike can then be delivered to your home or place of work.

The driver will collect the balance of payment in cash or Bankers draft. Delivery to your door or place of work anywhere in the UK £100.00 inc vat.There is no Delivery charge if you choose to collect the Bike yourself from Portsmouth.

2. Do you deliver?

Yes, we can deliver anywhere in the UK for £100.00 inc vat

Yes of course. There is no Delivery charge if you choose to collect the Bike yourself from the collection point at Portsmouth Docks.

All new Motorbikes have a manufacturer warranty for 12 months. This can be extended at extra cost if required.

5. What about servicing?

Any free service or services provided by any dealer are not free but included by the dealer in his profit margin. We do not include any servicing in these prices. Servicing can be undertaken by any local motorcycle dealer. He is not likely to turn away your business. He would profit by this and therefore be only too happy to oblige.

6. What will it say on my registration document?

The registration document will be exactly the same as if the Bike was supplied from high street dealer. You will be the first registered keeper. Click here for an example.

7. What are the differences between EU and UK spec?

Many dealers are now selling parallel imported new Motorbikes. We have simplified the process, cut the overheads and offer brand new bikes at an unbelievable price. Many dealers now, including the largest dealers, sell unofficially imported bikes. Often brought in "especially for you". We sell UK bikes that are destined for the UK Market, and EU bikes destined for the rest of Europe. All are brand new, unregistered and full power. EU bikes generally have a KM speedo and lights that dip to the right. Having said that, many bikes now have straight ahead lights and switchable digital speedos from MPH to KM. Apart from that they are the same colour, same graphics, same engine etc. as the UK bikes but much cheaper.

8. Do you take part exchange?

Because we offer brand new bikes for less than the same bikes are advertised for secondhand, the part exchange value we could offer you would also be below market rates. You could sell your bike for much more advertised in places like Bike Trader. Click here to check the current second hand advertised prices.

9. Can finace be arranged for my Bike?

No, we are commited to offering the least cost option to purchase a new Bike. We cannot compete with the Banks for a competitive finance rate. The cheapest option is to contact your Bank for excellent loan rates.

10. You have a picture of the Bike I want but price is POA?

Most Bikes are available from stock. We can quote these stock bikes on the site with an acurate up to date price. For the other models, prices and availablity can vary on a day to day basis hence the POA quote. Please feel free to contact us for a quote on any Bike and availability. Contact us here.

Yes. Under Article 85 of the Treaty of Rome, you as a company or resident of any EU member country, have the legal right to purchase any goods anywhere within the community at the best advantageous price. Indeed the EU Commission is actively monitoring the situation on your behalf, to ensure that illegal obstacles are not imposed either by manufacturers or by local customs authorities. We are an Internet based company buying from a number of sources around Europe. We have low cost offices and a collection point at the Docks in Portsmouth. Our overheads are minimal therefore the savings can be passed on to you.  

12. Can you provide testomonials of satisfied customers?

We believe referals are the best form of advertising. We gladly provide references to satisfied customers who kindly agree to be contacted. We would appreciate any referals from you too if you are delighted with the ease and efficiency of your new Bike purchase.

13. You have last years models listed. Why?

Quite simply these are left over from last years and in some cases the previous years season. Often the only difference are slight decal changes and offer the greatest savings. Once the’re gone, the’re gone, so be quick. All Bikes are new and unregistered. You will be the first owner with a brand new registration number.

14. Are these Bikes in stock?

Most Bikes are in stock with our suppliers. It will take 2 - 3 days to register a new Bike. during that time the Bike is delivered to us and prepared for delivery or for you to collect.

15. Are these Bikes full power?